PRODUCT IOTS » product-uem 6.5.0 GA

Environment details
Local pack(6.2.4.0)
Agent version:4.05.00.16

Prerequisites
Cope enrolled device with 4.05.00.16 agent

Steps
Trigger Change Lock-code from device operations
Trigger Clear password operations from device operations

Description
Change Lock-code and clear password operations are not working.

Logcat of Change Lock-code operation: [1]
error in operation log of Change Lock-code: [2]

Logcat of the clear password operation: [3]

Result

[1]
2024-09-09 17:42:46.085 28386-29914 MessageSyncService io.entgra.iot.agent I Perform operation started
2024-09-09 17:42:46.102 28386-29914 OperationProcessor io.entgra.iot.agent I Operation code CHANGE_LOCK_CODE
2024-09-09 17:42:46.183 28386-29914 OperationManager io.entgra.iot.agent E Lock token or Lock code is not found
2024-09-09 17:42:46.184 28386-29914 MessageSyncService io.entgra.iot.agent E Failed to perform operation
org.wso2.iot.agent.AndroidAgentException: Lock token or Lock code is not found
at org.wso2.iot.agent.services.operation.OperationManager.changeLockCode(OperationManager.java:1680)
at org.wso2.iot.agent.services.operation.OperationProcessor.doTask(OperationProcessor.java:218)
at org.wso2.iot.agent.services.MessageSyncService.performOperation(MessageSyncService.java:222)
at org.wso2.iot.agent.services.MessageSyncService.onReceiveAPIResult(MessageSyncService.java:854)
at org.wso2.iot.agent.proxy.APIController$3.parseNetworkResponse(APIController.java:209)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:144)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:111)
at com.android.volley.NetworkDispatcher.run(NetworkDispatcher.java:90)
2024-09-09 17:42:46.184 28386-29914 MessageSyncService io.entgra.iot.agent I PROFILE operation finished with code: CHANGE_LOCK_CODE
2024-09-09 17:42:46.184 28386-29914 MessageSyncService io.entgra.iot.agent I done execution of operations

[2]

[3]