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Bug #11657

closed

product-uem 6.3.0 GA - Task #11566: Enhance the application subscription and unsubscription details accessing functionality

Incorrect device statistics

Added by Arshana Atapattu 7 months ago. Updated 3 days ago.

Status:
Closed
Priority:
High
Assignee:
Ruwin Dissanayake
Start date:
29/07/2024
Due date:
14/08/2024
% Done:

100%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Description

in the statistic card it shows incorrect statistics [1].
Pending Devices: 72%
Error Devices: 2%
New Devices: 27%

sum of the above statistics is 101% which is above 100%.

Also note that there are no error status devices in the group, but in the statistics card it showed 2% of error devices [2].
In another group it showed there are new devices in subscribed details card. but there were no new devices in the group.

Refer the video [3] ===============================================
Another EX:

Windows Agent APPX app in pandora tenant
Statistics card: [3]
there are only 4 windows devices in the tenant.
1 completed device: [5]
3 new devices: [4]

Those statistics are way off!

[1]
[1]

[2]
[2]

[3]
[3]
[4]
[4]
[5]
[5]

Files

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Screenshot from 2024-07-24 00-27-33.png (32.2 KB) Screenshot from 2024-07-24 00-27-33.png [1] Arshana Atapattu, 23/07/2024 07:06 PM
Screenshot from 2024-07-24 00-37-34.png (97.7 KB) Screenshot from 2024-07-24 00-37-34.png [2] Arshana Atapattu, 23/07/2024 07:07 PM
vokoscreen-2024-07-24_00-35-06.mkv (800 KB) vokoscreen-2024-07-24_00-35-06.mkv [3] Arshana Atapattu, 23/07/2024 07:08 PM
Screenshot from 2024-07-24 16-33-47.png (46.3 KB) Screenshot from 2024-07-24 16-33-47.png [3] Arshana Atapattu, 24/07/2024 11:10 AM
Screenshot from 2024-07-24 16-34-03.png (71.5 KB) Screenshot from 2024-07-24 16-34-03.png [4] Arshana Atapattu, 24/07/2024 11:10 AM
Screenshot from 2024-07-24 16-34-10.png (66.4 KB) Screenshot from 2024-07-24 16-34-10.png [5] Arshana Atapattu, 24/07/2024 11:11 AM
Screenshot from 2024-10-01 16-12-02.png (115 KB) Screenshot from 2024-10-01 16-12-02.png [6] Arshana Atapattu, 01/10/2024 10:42 AM
database.zip (9.68 MB) database.zip [7] Arshana Atapattu, 01/10/2024 10:50 AM
Screenshot from 2024-10-23 16-25-19.png (134 KB) Screenshot from 2024-10-23 16-25-19.png [8] Arshana Atapattu, 23/10/2024 10:57 AM
Screenshot from 2025-01-22 14-51-56.png (126 KB) Screenshot from 2025-01-22 14-51-56.png [9] Arshana Atapattu, 22/01/2025 09:38 AM
Screenshot from 2025-01-22 14-36-51.png (125 KB) Screenshot from 2025-01-22 14-36-51.png [10] Arshana Atapattu, 22/01/2025 09:39 AM
Screenshot from 2025-02-19 11-13-11.png (146 KB) Screenshot from 2025-02-19 11-13-11.png [11] Arshana Atapattu, 19/02/2025 05:43 AM
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 #1

Updated by Arshana Atapattu 7 months ago

  • Description updated (diff)
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 #2

Updated by Lasantha Dharmakeerthi 7 months ago

  • Assignee set to Rajitha Kumara
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 #4

Updated by Arshana Atapattu 7 months ago

  • Description updated (diff)
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 #5

Updated by Lasantha Dharmakeerthi 7 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
  • Parent task changed from #11442 to #11566
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 #6

Updated by Pahansith Gunathilake 7 months ago

  • Due date set to 12/08/2024
  • Assignee changed from Rajitha Kumara to Ruwin Dissanayake
  • Start date changed from 24/07/2024 to 29/07/2024
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 #7

Updated by Pahansith Gunathilake 6 months ago

  • Due date changed from 12/08/2024 to 14/08/2024
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 #8

Updated by Ruwin Dissanayake 6 months ago

  • % Done changed from 0 to 30
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 #9

Updated by Ruwin Dissanayake 6 months ago

  • % Done changed from 30 to 70
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 #10

Updated by Ruwin Dissanayake 6 months ago

  • % Done changed from 70 to 40
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 #11

Updated by Ruwin Dissanayake 6 months ago

  • % Done changed from 40 to 70
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 #13

Updated by Arshana Atapattu 5 months ago

  • Status changed from QA to Implementation
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 #14

Updated by Rajitha Kumara 5 months ago

  • Status changed from Implementation to QA
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 #15

Updated by Arshana Atapattu 5 months ago

for users and roles, if there are devices with other types(App type is android, enrolled devices have android and windows) that other types are showing in the "NEW Devices" section [6].
Note: for all admin devices operation has been triggered. So there should not be any "New" devices. This new device is coming from the windows device.

Note: related db set is attached to the ticket [7]

[6]
[6]

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 #16

Updated by Arshana Atapattu 5 months ago

DB set [7]

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 #18

Updated by Arshana Atapattu 4 months ago

check web apps as well(in group) [8]
[8]

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 #19

Updated by Arshana Atapattu 4 months ago

  • Status changed from QA to Implementation
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 #20

Updated by Ruwin Dissanayake 4 months ago

  • Status changed from Implementation to QA
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 #22

Updated by Ruwin Dissanayake 2 months ago

  • Status changed from QA to Needs Improvement
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 #23

Updated by Ruwin Dissanayake 2 months ago

  • Status changed from Needs Improvement to QA
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 #24

Updated by Arshana Atapattu about 1 month ago

The total of the statistics doesn't sum up to 100 [9], [10].
As a solution it was discussed to add a 1 decimal point to statistics numbers.
That way it will sum up to 99.9 which is almost equivalent to 100.
EX: 66.6 + 33.3 = 99.9

How to reproduce 66 and 33 percentage?
create a group
add 3 devices
trigger a app installation on this group
then change a status of one device to error in the subscription table.
now u will have 2 devices in pending state and one device in error state, this will be percentage wise 66 and 33.

Note: see the possibility of assigning a new color for "New" percentage. currently it is showing in red color, but red color is normally used for error state.
Could use blue or some lighter color.

[9]
[9]

[10]
[10]

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 #25

Updated by Arshana Atapattu about 1 month ago

  • Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
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 #26

Updated by Ruwin Dissanayake about 1 month ago

  • Status changed from Needs Improvement to QA

Changed to show upto one decimal place in statistics card and changed the new device percentage to grey color.
https://github.com/entgra-proprietary/proprietary-commons/pull/14

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 #27

Updated by Arshana Atapattu 15 days ago

  • Project changed from product-uem 7.0.0 GA to product-uem 6.4.0 GA
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 #28

Updated by Arshana Atapattu 3 days ago

Fixes are working [11]

[11]
[11]

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 #29

Updated by Arshana Atapattu 3 days ago

  • Status changed from QA Accept to Closed

Closing due to QA accept

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