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Bug #11657

open

Task #11566: Enhance the application subscription and unsubscription details accessing functionality

Incorrect device statistics

Added by Arshana Atapattu 4 months ago. Updated 17 days ago.

Status:
QA
Priority:
High
Start date:
29/07/2024
Due date:
14/08/2024 (about 3 months late)
% Done:

100%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Description

in the statistic card it shows incorrect statistics [1].
Pending Devices: 72%
Error Devices: 2%
New Devices: 27%

sum of the above statistics is 101% which is above 100%.

Also note that there are no error status devices in the group, but in the statistics card it showed 2% of error devices [2].
In another group it showed there are new devices in subscribed details card. but there were no new devices in the group.

Refer the video [3] ===============================================
Another EX:

Windows Agent APPX app in pandora tenant
Statistics card: [3]
there are only 4 windows devices in the tenant.
1 completed device: [5]
3 new devices: [4]

Those statistics are way off!

[1]
[1]

[2]
[2]

[3]
[3]
[4]
[4]
[5]
[5]


Files

Screenshot from 2024-07-24 00-27-33.png (32.2 KB) Screenshot from 2024-07-24 00-27-33.png [1] Arshana Atapattu, 23/07/2024 07:06 PM
Screenshot from 2024-07-24 00-37-34.png (97.7 KB) Screenshot from 2024-07-24 00-37-34.png [2] Arshana Atapattu, 23/07/2024 07:07 PM
vokoscreen-2024-07-24_00-35-06.mkv (800 KB) vokoscreen-2024-07-24_00-35-06.mkv [3] Arshana Atapattu, 23/07/2024 07:08 PM
Screenshot from 2024-07-24 16-33-47.png (46.3 KB) Screenshot from 2024-07-24 16-33-47.png [3] Arshana Atapattu, 24/07/2024 11:10 AM
Screenshot from 2024-07-24 16-34-03.png (71.5 KB) Screenshot from 2024-07-24 16-34-03.png [4] Arshana Atapattu, 24/07/2024 11:10 AM
Screenshot from 2024-07-24 16-34-10.png (66.4 KB) Screenshot from 2024-07-24 16-34-10.png [5] Arshana Atapattu, 24/07/2024 11:11 AM
Screenshot from 2024-10-01 16-12-02.png (115 KB) Screenshot from 2024-10-01 16-12-02.png [6] Arshana Atapattu, 01/10/2024 10:42 AM
database.zip (9.68 MB) database.zip [7] Arshana Atapattu, 01/10/2024 10:50 AM
Screenshot from 2024-10-23 16-25-19.png (134 KB) Screenshot from 2024-10-23 16-25-19.png [8] Arshana Atapattu, 23/10/2024 10:57 AM
Actions #1

Updated by Arshana Atapattu 4 months ago

  • Description updated (diff)
Actions #2

Updated by Lasantha Dharmakeerthi 4 months ago

  • Assignee set to Rajitha Kumara
Actions #4

Updated by Arshana Atapattu 4 months ago

  • Description updated (diff)
Actions #5

Updated by Lasantha Dharmakeerthi 4 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
  • Parent task changed from #11442 to #11566
Actions #6

Updated by Pahansith Gunathilake 4 months ago

  • Due date set to 12/08/2024
  • Assignee changed from Rajitha Kumara to Ruwin Dissanayake
  • Start date changed from 24/07/2024 to 29/07/2024
Actions #7

Updated by Pahansith Gunathilake 3 months ago

  • Due date changed from 12/08/2024 to 14/08/2024
Actions #8

Updated by Ruwin Dissanayake 3 months ago

  • % Done changed from 0 to 30
Actions #9

Updated by Ruwin Dissanayake 3 months ago

  • % Done changed from 30 to 70
Actions #10

Updated by Ruwin Dissanayake 3 months ago

  • % Done changed from 70 to 40
Actions #11

Updated by Ruwin Dissanayake 3 months ago

  • % Done changed from 40 to 70
Actions #13

Updated by Arshana Atapattu 2 months ago

  • Status changed from QA to Implementation
Actions #14

Updated by Rajitha Kumara 2 months ago

  • Status changed from Implementation to QA
Actions #15

Updated by Arshana Atapattu about 2 months ago

for users and roles, if there are devices with other types(App type is android, enrolled devices have android and windows) that other types are showing in the "NEW Devices" section [6].
Note: for all admin devices operation has been triggered. So there should not be any "New" devices. This new device is coming from the windows device.

Note: related db set is attached to the ticket [7]

[6]
[6]

Actions #16

Updated by Arshana Atapattu about 2 months ago

DB set [7]

Actions #18

Updated by Arshana Atapattu 29 days ago

check web apps as well(in group) [8]
[8]

Actions #19

Updated by Arshana Atapattu 24 days ago

  • Status changed from QA to Implementation
Actions #20

Updated by Ruwin Dissanayake 17 days ago

  • Status changed from Implementation to QA
Actions

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