Improvement #11979: Separate operations for Windows enrollment agent install operation - product-uem 6.3.0 GA - Entgra.io

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Improvement #11979

closed

product-uem 7.0.0 GA - New Feature #10220: Redesigned windows agent

Separate operations for Windows enrollment agent install operation

Added by Navod Zoysa 4 months ago. Updated 3 days ago.

Status:

Closed

Priority:

High

Assignee:

Navod Zoysa

Start date:

19/09/2024

Due date:

30/09/2024

% Done:

100%

Estimated time:

Device Type:

Windows

Component:

Type:

Windows

Description

The Windows agent install configuration adds one operation during a device enrollment, this operation contains the payload for two separate applications (APPX and MSI). Due to this if one app install fails and the other succeeds, there is no way to know which app type had failed.

To improve this two new operations will be added that will handle each app type and the ability to re-trigger that operation if it fails.

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Screenshot from 2025-01-01 16-56-40.png (235 KB) Screenshot from 2025-01-01 16-56-40.png	[1]	Arshana Atapattu, 01/01/2025 11:30 AM
error.saz (9.71 KB) error.saz	[2]	Arshana Atapattu, 01/01/2025 11:33 AM

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Updated by Navod Zoysa 4 months ago

% Done changed from 30 to 50

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Updated by Navod Zoysa 4 months ago

Due date changed from 27/09/2024 to 30/09/2024
Status changed from Implementation to QA
% Done changed from 50 to 100

Fixes with:
https://repository.entgra.net/community/device-mgt-core/pulls/553
https://github.com/entgra-proprietary/emm-proprietary-plugins/pull/4
https://github.com/entgra-proprietary/ui-components/pull/2

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Updated by Navod Zoysa 4 months ago

Parent task set to #10220

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Updated by Arshana Atapattu 3 months ago

Project changed from product-uem 7.0.0 GA to product-uem 6.3.0 GA

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Updated by Arshana Atapattu 30 days ago

File Screenshot from 2025-01-01 16-56-40.png Screenshot from 2025-01-01 16-56-40.png added
File error.saz error.saz added
Status changed from QA to QA Reject

When the ADMX_INGESTION ,INSTALL_AGENT_BACKGROUND_SERVICE and INSTALL_AGENT_DESKTOP_APPLICATION operations are together they are not completing [1].
all 3 operations are in pending state.
fiddler session [2] (Attached in the ticket)

Carbon log error: [3]

[1]
[1]

[3]
TID: [-1234] [api/device-mgt/windows/v1.0] [2025-01-01 11:33:23,212] ERROR {org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/api/device-mgt/windows/v1.0].[JAXServlet-windows]} - Servlet.service() for servlet [JAXServlet-windows] in context with path [/api/device-mgt/windows/v1.0] threw exception java.lang.NullPointerException
at io.entgra.proprietary.uem.platform.windows.api.operations.util.AdmxPayloadGenerator.checkIntTypeCompliance(AdmxPayloadGenerator.java:388)
at io.entgra.proprietary.uem.platform.windows.api.operations.util.AdmxPayloadGenerator.createComplianceFeatures(AdmxPayloadGenerator.java:264)
at io.entgra.proprietary.uem.platform.windows.api.operations.util.OperationHandler.generateComplianceFeatureStatus(OperationHandler.java:985)
at io.entgra.proprietary.uem.platform.windows.api.operations.util.OperationHandler.getPendingOperations(OperationHandler.java:450)
at io.entgra.proprietary.uem.platform.windows.api.services.impl.DeviceManagementServiceImpl.getResponse(DeviceManagementServiceImpl.java:179)
at jdk.internal.reflect.GeneratedMethodAccessor966.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179)
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265)
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160)
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:555)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119)
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116)
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106)
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47)
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:103)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)

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Updated by Navod Zoysa 14 days ago

Status changed from QA Reject to QA

Issue is not reproducing. I have checked with a policy and without a policy. Based on the error log this seems to be an issue with an ADMX policy and it's monitor payload and that is the reason why ADMX_INGESTION ,INSTALL_AGENT_BACKGROUND_SERVICE and INSTALL_AGENT_DESKTOP_APPLICATION operations are not completing. That needs to be checked separately and it does not affect this feature.

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