PRODUCT IOTS » product-uem 6.3.0 GA

Environment details
620 pack(after apim420)

Prerequisites
None

Steps
enroll a device
What i tried: BYOD manual enrollment(OAUTH)

Description
when entering username and password it showed enrollment error.
When retried it enrolled the device.
Error in carbon log: [1]

Note: This issue occur randomly

Result

[1]

[2024-09-23 15:02:54,552] ERROR - KeyMgtServiceImpl Error occurred while processing the response.
java.net.SocketTimeoutException: timeout
at okio.SocketAsyncTimeout.newTimeoutException(JvmOkio.kt:146) ~[okio_3.5.0.wso2v1.jar:?]
at okio.AsyncTimeout.access$newTimeoutException(AsyncTimeout.kt:161) ~[okio_3.5.0.wso2v1.jar:?]
at okio.AsyncTimeout$source$1.read(AsyncTimeout.kt:339) ~[okio_3.5.0.wso2v1.jar:?]
at okio.RealBufferedSource.indexOf(RealBufferedSource.kt:430) ~[okio_3.5.0.wso2v1.jar:?]
at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.kt:323) ~[okio_3.5.0.wso2v1.jar:?]
at okhttp3.internal.http1.HeadersReader.readLine(HeadersReader.kt:29) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http1.Http1ExchangeCodec.readResponseHeaders(Http1ExchangeCodec.kt:180) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.connection.Exchange.readResponseHeaders(Exchange.kt:110) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.CallServerInterceptor.intercept(CallServerInterceptor.kt:93) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.kt:34) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.kt:95) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.kt:83) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.kt:76) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.kt:109) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(RealCall.kt:201) ~[okhttp_4.11.0.wso2v1.jar:?]
at okhttp3.internal.connection.RealCall.execute(RealCall.kt:154) ~[okhttp_4.11.0.wso2v1.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.service.KeyMgtServiceImpl.createOauthApplication(KeyMgtServiceImpl.java:353) ~[io.entgra.device.mgt.core.apimgt.keymgt.extension_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.service.KeyMgtServiceImpl.dynamicClientRegistration(KeyMgtServiceImpl.java:107) ~[io.entgra.device.mgt.core.apimgt.keymgt.extension_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.api.KeyManagerServiceImpl.dynamicClientRegistration(KeyManagerServiceImpl.java:49) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) ~[?:?]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) ~[?:?]
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[?:?]
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[?:?]
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217) ~[?:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:555) ~[tomcat-servlet-api_9.0.85.wso2v1.jar:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) ~[org.wso2.carbon.ui_4.8.1.13.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165) ~[org.wso2.carbon.identity.authz.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118) ~[org.wso2.carbon.identity.auth.valve_1.7.1.2.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:86) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat_9.0.85.wso2v1.jar:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
Caused by: java.net.SocketException: Socket closed
at java.net.SocketInputStream.read(SocketInputStream.java:183) ~[?:?]
at java.net.SocketInputStream.read(SocketInputStream.java:140) ~[?:?]
at sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:484) ~[?:?]
at sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:478) ~[?:?]
at sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(SSLSocketInputRecord.java:70) ~[?:?]
at sun.security.ssl.SSLSocketImpl.readApplicationRecord(SSLSocketImpl.java:1459) ~[?:?]
at sun.security.ssl.SSLSocketImpl$AppInputStream.read(SSLSocketImpl.java:1070) ~[?:?]
at okio.InputStreamSource.read(JvmOkio.kt:93) ~[okio_3.5.0.wso2v1.jar:?]
at okio.AsyncTimeout$source$1.read(AsyncTimeout.kt:128) ~[okio_3.5.0.wso2v1.jar:?]
... 82 more
[2024-09-23 15:02:55,315] WARN - PublicClientAuthenticator The request contained grant type : 'client_credentials' which is not allowed for public clients.