PRODUCT IOTS » product-uem 6.3.0 GA

If there are multiple devices with same updates, the later enrolled device's OS updates are getting failed due to a earlier enrolled devices's having those updates.
It seems the query is trying to enter a already existing entry (cannot have duplicate entries in primary key)

error log: [1]

[1]
TID: [-1234] [api/device-mgt/windows/v1.0] [2024-10-15 11:25:30,195] ERROR {io.entgra.proprietary.uem.platform.windows.core.impl.WindowsMgtServiceImpl} - Error occurred while updating by using operation response. io.entgra.device.mgt.core.device.mgt.common.operation.mgt.OperationManagementException: Error occurred while saving OS updates for device with id 62
at io.entgra.proprietary.uem.platform.windows.core.impl.WindowsMgtServiceImpl.updateStatus(WindowsMgtServiceImpl.java:177)
at io.entgra.proprietary.uem.platform.windows.core.impl.WindowsMgtServiceImpl.handleAgentRequest(WindowsMgtServiceImpl.java:109)
at io.entgra.proprietary.uem.platform.windows.api.services.impl.DeviceManagementAgentServiceImpl.getPendingOperations(DeviceManagementAgentServiceImpl.java:67)
at jdk.internal.reflect.GeneratedMethodAccessor1000.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179)
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201)
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59)
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96)
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307)
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265)
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208)
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160)
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPut(AbstractHTTPServlet.java:234)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:558)
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119)
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116)
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38)
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165)
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106)
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47)
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.processRequest(WebappAuthenticationValve.java:311)
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:188)
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47)
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67)
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670)
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63)
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: io.entgra.proprietary.uem.platform.windows.core.exception.WindowsUpdateManagementException: Error occurred while adding Windows updates for device with id CC34C9FC15EABD4FBADAB266CB4DACEA
at io.entgra.proprietary.uem.platform.windows.core.impl.WindowsUpdateServiceImpl.addWindowsUpdate(WindowsUpdateServiceImpl.java:148)
at io.entgra.proprietary.uem.platform.windows.core.impl.WindowsMgtServiceImpl.updateStatus(WindowsMgtServiceImpl.java:167)
... 58 more
Caused by: io.entgra.proprietary.uem.platform.windows.core.impl.dao.MobileDeviceManagementDAOException: Failed to add Windows updates in batch
at io.entgra.proprietary.uem.platform.windows.core.impl.dao.impl.WindowsUpdateDAOImpl.addWindowsUpdatesBatch(WindowsUpdateDAOImpl.java:413)
at io.entgra.proprietary.uem.platform.windows.core.impl.WindowsUpdateServiceImpl.addWindowsUpdate(WindowsUpdateServiceImpl.java:134)
... 59 more
Caused by: java.sql.BatchUpdateException: Duplicate entry '1794e2ea-a973-4d5a-9b8a-fca7f2529013' for key 'WIN_UPDATE.PRIMARY'
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
at com.mysql.cj.util.Util.handleNewInstance(Util.java:192)
at com.mysql.cj.util.Util.getInstance(Util.java:167)
at com.mysql.cj.util.Util.getInstance(Util.java:174)
at com.mysql.cj.jdbc.exceptions.SQLError.createBatchUpdateException(SQLError.java:224)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchSerially(ClientPreparedStatement.java:853)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchInternal(ClientPreparedStatement.java:435)
at com.mysql.cj.jdbc.StatementImpl.executeBatch(StatementImpl.java:796)
at jdk.internal.reflect.GeneratedMethodAccessor424.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.apache.tomcat.jdbc.pool.StatementFacade$StatementProxy.invoke(StatementFacade.java:118)
at com.sun.proxy.$Proxy52.executeBatch(Unknown Source)
at io.entgra.proprietary.uem.platform.windows.core.impl.dao.impl.WindowsUpdateDAOImpl.addWindowsUpdatesBatch(WindowsUpdateDAOImpl.java:394)
... 60 more
Caused by: java.sql.SQLIntegrityConstraintViolationException: Duplicate entry '1794e2ea-a973-4d5a-9b8a-fca7f2529013' for key 'WIN_UPDATE.PRIMARY'
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:117)
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:122)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeInternal(ClientPreparedStatement.java:953)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeUpdateInternal(ClientPreparedStatement.java:1092)
at com.mysql.cj.jdbc.ClientPreparedStatement.executeBatchSerially(ClientPreparedStatement.java:832)
... 68 more