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Bug #12222

closed

"Error occurred while creating the installer fileObject" error showing in app publisher single app page loading

Added by Arshana Atapattu 3 months ago. Updated 14 days ago.

Status:
Closed
Priority:
High
Assignee:
Chamudi Siriwardhane
Start date:
09/12/2024
Due date:
08/01/2025
% Done:

100%

Estimated time:
Device Type:
Component:
Type:
UI

Description

Environment details
620 staging server

Prerequisites
Created app

Steps
Go to app publisher
Select the app
click app version from the modal
There will be a errors showing after the page load.

Description
There is error "Error occurred while creating the installer fileObject" coming from when loading a single app page in app publisher [1]. No backend errors.
Issue is due to image APIs are going through http instead https [2].

Note: There are 2 sets of icons are loading [2] which is unnecessary. Remove one set of icons and ss loading.

1st set is going through http [2] and fails, and hence the errors.
2nd set is going through https [3] and success.

Result

[1]
[1]

[2]
[2]

[3]
[3]

Files

Download all files
Screenshot from 2024-11-12 11-35-45.png (250 KB) Screenshot from 2024-11-12 11-35-45.png [1] Arshana Atapattu, 12/11/2024 06:57 AM
Screenshot from 2024-11-12 12-28-07.png (332 KB) Screenshot from 2024-11-12 12-28-07.png [2] Arshana Atapattu, 12/11/2024 06:58 AM
Screenshot from 2024-11-12 12-28-19.png (514 KB) Screenshot from 2024-11-12 12-28-19.png [3] Arshana Atapattu, 12/11/2024 06:58 AM
Screenshot from 2025-01-09 08-37-46.png (206 KB) Screenshot from 2025-01-09 08-37-46.png [4] Arshana Atapattu, 09/01/2025 03:58 AM
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 #1

Updated by Arshana Atapattu 3 months ago

  • Priority changed from None to High
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 #2

Updated by Arshana Atapattu 3 months ago

  • Type set to UI
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 #3

Updated by Oshani Silva 2 months ago

  • Assignee set to Chamudi Siriwardhane
  • Start date changed from 12/11/2024 to 09/12/2024
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 #5

Updated by Arshana Atapattu about 1 month ago

Issue is still reproducing [4]
still 2 sets of images are loading(http and https, and http set is failing)

[4]
[4]

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 #6

Updated by Lasantha Dharmakeerthi about 1 month ago

  • Assignee changed from Chamudi Siriwardhane to Nipuni Kavindya
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 #7

Updated by Nipuni Kavindya about 1 month ago

  • Status changed from QA Reject to QA
  • Assignee changed from Nipuni Kavindya to Chamudi Siriwardhane
  • % Done changed from 0 to 100

The issue is not reproducing in the staging server.

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 #8

Updated by Nipuni Kavindya about 1 month ago

  • Due date set to 08/01/2025
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 #9

Updated by Arshana Atapattu about 1 month ago

  • Status changed from QA to QA Accept

Arshana Atapattu wrote in #note-5:

Issue is still reproducing [4]
still 2 sets of images are loading(http and https, and http set is failing)

issue is not reproducing.
provided Fix is working

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 #10

Updated by Arshana Atapattu about 1 month ago

  • Status changed from QA Accept to Closed

Closing due to QA accept

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 #11

Updated by Arshana Atapattu 14 days ago

  • Project changed from product-uem 7.0.0 GA to product-uem 6.4.0 GA
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