PRODUCT IOTS » product-uem 7.0.0 GA

Environment details
620 staging server

Prerequisites
created tags
Devices over 30

Steps
Select a device in the last pagination and add tags. [1]
Then go to the single device view of a device that tag was added.
Click on "Tags" and see if the tags were added.
NOTE: Refer the video
video is attached to the ticket

Description
When clicked on tags in the single device view, some devices does not show the relevant tags [1].

NOTE: This issue coming due to using this API: device-mgt/v1.0/devices?status=ACTIVE&status=INACTIVE&status=CREATED&status=UNREACHABLE&type=android
using this, the required device is filtered out and get the tags that related to the device [2].
but in here some of the devices are not returned.

But since the above API is picking all devices from that device type it is not the best way to handle(get tags).
Tags are in the enrolmentInfo.
can use this API: device-mgt/v1.0/devices/android/<device_id>
But the issue is with this api is it has not returned the tags with enrolmentInfo [3].

Check out what causing this.

try to get the relevant tags using the device-mgt/v1.0/devices/android/<device_id> as this is less costly than getting all devices(like in the first API) and filter out.

Result

Refer the video [1]

[2]

[3]