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Bug #12252

open

New Feature #11863: UEM - Tagging Feature UI

Task #12247: Tag feature related bugs and improvements

Tags are not getting added to some devices

Added by Arshana Atapattu 3 months ago. Updated 4 days ago.

Status:
Implementation
Priority:
High
Start date:
27/01/2025
Due date:
31/01/2025 (10 days late)
% Done:

100%

Estimated time:
25:00 h
Spent time:
Device Type:
Component:
Type:
Platform

Description

Environment details
620 staging server

Prerequisites
created tags
Devices over 30

Steps
Select a device in the last pagination and add tags. [1]
Then go to the single device view of a device that tag was added.
Click on "Tags" and see if the tags were added.
NOTE: Refer the video
video is attached to the ticket

Description
When clicked on tags in the single device view, some devices does not show the relevant tags [1].

NOTE: This issue coming due to using this API: device-mgt/v1.0/devices?status=ACTIVE&status=INACTIVE&status=CREATED&status=UNREACHABLE&type=android
using this, the required device is filtered out and get the tags that related to the device [2].
but in here some of the devices are not returned.

But since the above API is picking all devices from that device type it is not the best way to handle(get tags).
Tags are in the enrolmentInfo.
can use this API: device-mgt/v1.0/devices/android/<device_id>
But the issue is with this api is it has not returned the tags with enrolmentInfo [3].

Check out what causing this.

try to get the relevant tags using the device-mgt/v1.0/devices/android/<device_id> as this is less costly than getting all devices(like in the first API) and filter out.

Result

Refer the video [1]

[2]
[2]

[3]
[3]


Files

Screenshot from 2024-11-20 17-10-20.png (211 KB) Screenshot from 2024-11-20 17-10-20.png [2] Arshana Atapattu, 20/11/2024 11:46 AM
Screenshot from 2024-11-20 17-09-57.png (201 KB) Screenshot from 2024-11-20 17-09-57.png [3] Arshana Atapattu, 20/11/2024 11:46 AM
vokoscreen-2024-11-20_16-52-54.mkv (1.87 MB) vokoscreen-2024-11-20_16-52-54.mkv [1] Arshana Atapattu, 20/11/2024 11:46 AM
Actions #1

Updated by Oshani Silva 2 months ago

  • Assignee set to Uddhika Ishara
Actions #2

Updated by Uddhika Ishara 11 days ago

  • Due date set to 31/01/2025
  • Start date changed from 20/11/2024 to 28/01/2025
  • Estimated time set to 20:00 h
Actions #3

Updated by Uddhika Ishara 11 days ago

  • % Done changed from 0 to 30
Actions #4

Updated by Uddhika Ishara 11 days ago

  • % Done changed from 30 to 70
Actions #5

Updated by Uddhika Ishara 11 days ago

  • % Done changed from 70 to 100

Completed the implementation and Tested and confirmed it working. and changed the UI according to the change.

Actions #6

Updated by Uddhika Ishara 11 days ago

  • Status changed from New to QA
Actions #7

Updated by Uddhika Ishara 11 days ago

  • Status changed from QA to Implementation
Actions #8

Updated by Uddhika Ishara 11 days ago

  • Start date changed from 28/01/2025 to 27/01/2025
  • Estimated time changed from 20:00 h to 25:00 h
Actions

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