Bug #12300
openLicensing related Issues
0%
Description
Environment details
620 server
Prerequisites
10 enrolled devices
Steps
enroll a windows device as the 11th device.
can enroll a dummy device - https://docs.google.com/document/d/1mk_AbK6eh75YDrFGrlRsNY2RtRh5M3OiApmRha53QOw/edit?usp=sharing
Description
Related main ticket: https://roadmap.entgra.net/issues/11715
Issue 1
When enrolling the 11th device, device enrollment has been denied by the server.
But the issue is there was no carbon error log saying device limit has been reached.
How it is shown when a android device enrollment: [1]
How it is in windows enrollment: [2] (No error in carbon log, only 500 error in postaman)
Need a carbon log error to see when a device limit reached and try to enroll a windows device.
Issue 2
Had to restart server times to get licensing applied.
Result
[1]
ERROR - AndroidServiceImpl Maximum device count is enrolled for your license. Therefore you are not allowed to enroll more devices until you upgrade the license.
[2]
Files
Updated by Lasantha Dharmakeerthi about 1 month ago
- Project changed from product-uem 7.0.0 GA to product-uem 7.1.0 GA
Updated by Arshana Atapattu 14 days ago
- Project changed from product-uem 7.1.0 GA to product-uem 7.0.0 GA