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Bug #12521

open

Get user confirmation or disable "Factory Reset" operation in BYOD devices

Added by Arshana Atapattu 5 days ago. Updated 3 days ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
05/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
UI

Description

Environment details
7.0.0 staging server

Prerequisites
BYOD enrolled android device
BYOD enrolled windows device

Steps
Go to single device operation.
trigger a factory reset

Description
Currently it is possible to send a a factory reset operation to BYOD enrolled devices [1] [2].
This will negatively affect the users who are using their own device(who has private data)
see the possibility to get user confirmation before factory reset or disable this option for BYOD devices.

NOTE: It is also a possible to send a group "factory reset" operation.
If the group contained both BYOD or COPE devices, both devices will receive the operation.

Before implementing a solution, consider the above mentioned situation as well.

Result
Can send a "Factory reset" operation to BYOD devices.

[1]Android
[1]

[2]windows
[2]


Files

Actions #1

Updated by Arshana Atapattu 3 days ago

  • Project changed from product-uem 7.1.0 GA to product-uem 7.0.0 GA
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