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Bug #12529

open

product-uem 7.0.0 GA - Task #12481: 6.4.0 overall testing

Windows MSI app uninstallation operation does not complete and stuck at pending state

Added by Arshana Atapattu 2 months ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
06/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Windows

Description

Environment details
Staging server 700

Prerequisites
Enrolled windows device
created MSI app
And trigger the app installation to the device.

Steps
go to the app in the app store
select subscribe
select uninstall
select the device and trigger the uninstallation

Description
The MSI app get uninstalled on the device side.
But the uninstallation operation in the device operation log does not complete. it is stuck at pending state [1]

Result

[1]
[1]

Files

Screenshot from 2025-02-06 11-33-06.png (29.9 KB) Screenshot from 2025-02-06 11-33-06.png [1] Arshana Atapattu, 06/02/2025 06:07 AM

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