Bug #12570
closed
Task #12481: 6.4.0 overall testing
Windows Update Settings policy is not working
100%
Description
Environment details
6.3.0 staging server
Prerequisites
None
Steps
Create a Update Settings policy and apply to the Windows device
Either check the payload received to device from Fiddler / SyncML viewer or check the registry keys in Update CSP https://learn.microsoft.com/en-us/windows/client-management/mdm/policy-csp-update#manage-end-user-experience
Description
The device does not seem to receive the SyncML payload
Related other ticket: https://roadmap.entgra.net/issues/12571
Result
Policy is not applied to the device
Files
Updated by 
Updated by
Updated by Arshana Atapattu about 2 months ago
- Priority changed from None to Critical
Updated by Diniru Banuka about 1 month ago
- Status changed from New to Implementation
- % Done changed from 0 to 100
Updated by Diniru Banuka about 1 month ago
- Status changed from Implementation to QA
Updated by Arshana Atapattu 29 days ago
- File Screenshot 2025-03-03 221918.png Screenshot 2025-03-03 221918.png added
- File Screenshot from 2025-03-04 11-56-36.png Screenshot from 2025-03-04 11-56-36.png added
- File Screenshot 2025-03-03 222252.png Screenshot 2025-03-03 222252.png added
Either check the payload received to device from Fiddler / SyncML viewer or check the registry keys in Update CSP https://learn.microsoft.com/en-us/windows/client-management/mdm/policy-csp-update#manage-end-user-experience
tested in the sub tenant.
Payload received to the device. fiddler view [1]
values should be added in this reg path [2]
but in the registry those values are not added [3]
[1]![[1]](/attachments/download/4726/Screenshot%202025-03-03%20221918.png "[1]")
[2]![[2]](/attachments/download/4727/Screenshot%20from%202025-03-04%2011-56-36.png "[2]")
[3]![[3]](/attachments/download/4728/Screenshot%202025-03-03%20222252.png "[3]")
Updated by Arshana Atapattu 23 days ago
- File Screenshot 2025-03-10 023403.png Screenshot 2025-03-10 023403.png added
- Description updated (diff)
Either check the payload received to device from Fiddler / SyncML viewer or check the registry keys in Update CSP https://learn.microsoft.com/en-us/windows/client-management/mdm/policy-csp-update#manage-end-user-experience
Received on super tenant as well( Checked via fiddler). but did not changed the Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\device registry [4].
[4]
Updated by Arshana Atapattu 13 days ago
- Status changed from QA Accept to Closed
closing due to QA accept