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Bug #12584

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Bug #12583: Grafana related issues

Incorrect device statistics in Device Types

Added by Arshana Atapattu about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
Check Device types.

Description
Device types has incorrect statistics.
Currently there are 6 devices in the all device page
also 15 in removed state.

none of the combination is matching with statistics.
In shown statistics android 4, windows 3 [1]

Added DB dump of the staging server: [2]

Result
[1]
[1]

[2]
Db dump [2]
find the db dump in the file section

Files

Download all files
db_dump.zip (14 MB) db_dump.zip [2] Arshana Atapattu, 11/02/2025 11:10 AM
Screenshot from 2025-02-11 17-18-19.png (33.7 KB) Screenshot from 2025-02-11 17-18-19.png [1] Arshana Atapattu, 11/02/2025 11:49 AM
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 #1

Updated by Arshana Atapattu about 2 months ago

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 #3

Updated by Arshana Atapattu about 2 months ago

  • File deleted (Screenshot from 2025-02-11 16-24-33.png)
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