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Bug #12586

open

Bug #12583: Grafana related issues

Incorrect statistics in OS versions in grafana

Added by Arshana Atapattu about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
None
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
Check "OS versions".

Description
There are 6 devices in the all device page [1].
but in the OS versions it shows only 4 devices [2]

Added DB dump of the staging server: [3]
Result
[1]

[2]

[3]
Db dump [3]
find the db dump in the file section


Files

db_dump.zip (14 MB) db_dump.zip [3] Arshana Atapattu, 11/02/2025 11:44 AM
Screenshot from 2025-02-11 17-21-21.png (19.6 KB) Screenshot from 2025-02-11 17-21-21.png Arshana Atapattu, 11/02/2025 11:52 AM
Screenshot from 2025-02-11 17-18-35.png (36.7 KB) Screenshot from 2025-02-11 17-18-35.png Arshana Atapattu, 11/02/2025 11:52 AM
Actions #1

Updated by Arshana Atapattu about 2 months ago

  • File deleted (Screenshot from 2025-02-11 17-08-23.png)
Actions #2

Updated by Arshana Atapattu about 2 months ago

  • File deleted (Screenshot from 2025-02-11 17-13-26.png)
Actions

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