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Bug #12587

open

Bug #12583: Grafana related issues

Incorrect device statistics in Grouped and Ungrouped devices in grafana

Added by Arshana Atapattu about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
Check Device types.

Description
There are 6 devices in the all device page [1]
But in the "Grouped and Ungrouped devices" has only 3 devices

Note:Also there are incorrect statistics in the "Device Assignment"
[4]https://uem.mgt.entgra.net/endpoint-mgt/analytics/device-assignment

Added DB dump of the staging server: [3]

Result
[1]
[1]

[2]
[2]

[4]
[4]
[3]
Db dump find the db dump in the file section


Files

Screenshot from 2025-02-11 17-21-21.png (19.6 KB) Screenshot from 2025-02-11 17-21-21.png [1] Arshana Atapattu, 11/02/2025 11:55 AM
Screenshot from 2025-02-11 17-24-11.png (15.7 KB) Screenshot from 2025-02-11 17-24-11.png [2] Arshana Atapattu, 11/02/2025 11:55 AM
db_dump.zip (14 MB) db_dump.zip [3] Arshana Atapattu, 11/02/2025 11:55 AM
Screenshot from 2025-02-11 17-29-57.png (70 KB) Screenshot from 2025-02-11 17-29-57.png [4] Arshana Atapattu, 11/02/2025 12:00 PM
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