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Bug #12588

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Bug #12583: Grafana related issues

Incorrect device statistics in "Device connectivity" in grafana

Added by Arshana Atapattu about 2 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
Check Device types.

Description
There are 6 devices in the all device page.
but in connectivity types it shows 11 devices. [1]

Network Type Overtime (Daily)
Signal Strength Overtime (Daily) - MOBILE
SIM Changed Overtime

above 3 fields does not have any data [3].

Added DB dump of the staging server: [2]

Result

[2]
Db dump [2]
find the db dump in the file section

[1]
[1]

[3]
[3]


Files

Screenshot from 2025-02-11 17-31-56.png (84.7 KB) Screenshot from 2025-02-11 17-31-56.png [1] Arshana Atapattu, 11/02/2025 12:05 PM
Screenshot from 2025-02-11 17-31-41.png (35 KB) Screenshot from 2025-02-11 17-31-41.png [3] Arshana Atapattu, 11/02/2025 12:05 PM
db_dump.zip (14 MB) db_dump.zip [2] Arshana Atapattu, 11/02/2025 12:05 PM

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