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Bug #12590

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Bug #12583: Grafana related issues

Incorrect Agent version in grafana

Added by Arshana Atapattu about 2 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
and https://uem.mgt.entgra.net/endpoint-mgt/analytics
Check Device types.

Description
in device inventory :https://uem.mgt.entgra.net/endpoint-mgt/analytics/device-inventory
"device types" it shows incorrect data.
all device page has 6 devices. 4 android and 2 windows [1].
This shows values as 2 [3].

Added DB dump of the staging server: [2]

Result
[1]
[1]

[3]
[3]

[2]
Db dump [2]
find the db dump in the file section


Files

Screenshot from 2025-02-11 17-43-46.png (109 KB) Screenshot from 2025-02-11 17-43-46.png [1] Arshana Atapattu, 11/02/2025 12:17 PM
db_dump.zip (14 MB) db_dump.zip [2] Arshana Atapattu, 11/02/2025 12:17 PM
Screenshot from 2025-02-11 17-43-46.png (109 KB) Screenshot from 2025-02-11 17-43-46.png [1] Arshana Atapattu, 11/02/2025 12:17 PM
Screenshot from 2025-02-11 17-46-20.png (35.1 KB) Screenshot from 2025-02-11 17-46-20.png [3] Arshana Atapattu, 11/02/2025 12:17 PM

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