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Bug #12608
closedSubscription Status Not Syncing with Operation Logs
Start date:
17/02/2025
Due date:
% Done:
100%
Estimated time:
Device Type:
Component:
Type:
Description
Environment:
Super Tenant
Prerequisites:
Published application
Enrolled device (Windows)
User and role added
- Navigate to the App Store.
- Select Install Application.
- Choose any application type and trigger an installation.
- Go to Operations Logs and change the pending app installation to Error.
- Navigate to the Device Operation Log and check the operation status.
- When the operation status in the Device Operation Log changes to Error, [2] the corresponding device in the Subscription Details table should also transition to the Error state.
- Upon re-triggering the installation, the system should properly validate the devices in the subscription.
- Even after the operation status in the Device Operation Log is set to Error, the device remains in a Pending state within the Subscription Details table.[3]
- When attempting to reinstall the application, an error message is displayed: "There was a problem. All devices in the subscription have pending operations for this application." [1]
Attachments:
[1]
[2]
[3]
Files
Updated by Thasleem Sulaiman about 2 months ago
- Status changed from New to QA
- % Done changed from 0 to 100
Updated by Arshana Atapattu about 2 months ago
- File Screenshot from 2025-02-26 15-23-09.png Screenshot from 2025-02-26 15-23-09.png added
- Status changed from QA to QA Reject
Unable to put an operation in to error state [4]
No backend errors
[4]
Updated by Thasleem Sulaiman about 2 months ago
- Status changed from QA Reject to QA
Updated by Arshana Atapattu about 1 month ago
- Status changed from QA to Needs Improvement
When user put a pending install operation in to error state via app store, it should reflect on the single device operation log as well.
Currently it is not happening.
Updated by Rajitha Kumara 16 days ago
- Status changed from Needs Improvement to QA
Updated by Arshana Atapattu 9 days ago
- Status changed from QA Accept to Closed
Fixes are working, closing due to QA accept
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