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Android enrolment failure in tenants

Added by Entgra Admin over 1 year ago. Updated over 1 year ago.

Status:
Current Sprint
Priority:
None
Category:
-
Start date:
04/14/2022
Due date:
% Done:

0%

Estimated time:
0:00 h
Device Type:
Component:
Type:

Description

From Gitlab
------------------------
gitlabId --> 1290 https://gitlab.com/entgra/product-iots/-/issues/1290
labels --> Status: CurrentSprint,
assignees --> vigneshan,
created_at --> 2022-04-14 13:19:32 IST +0530
updated_at --> 2022-10-20 13:58:54 IST +0530
------------------------

Under a tenant, a device cannot be enrolled in the master branch. API resource failure happens. This happens on with APIM security updated pack

Files

(2610_note_img)Screenshot_20221018_111004_Entgra_Device_Management_Agent.jpg (220 KB) (2610_note_img)Screenshot_20221018_111004_Entgra_Device_Management_Agent.jpg Screenshot_20221018_111004_Entgra_Device_Management_Agent.jpg Entgra Admin, 10/25/2022 06:04 PM
Actions #1

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: inosh
created_at: 2022-04-14 13:20:36 IST +0530
updated_at: 2022-04-14 13:20:36 IST +0530
------------------------

changed the description
Actions #2

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: inosh
created_at: 2022-04-14 13:24:48 IST +0530
updated_at: 2022-04-14 13:24:48 IST +0530
------------------------

mentioned in commit inosh/carbon-device-mgt@f233f3d9163514a2cd730be95efdd0a3184c7906
Actions #3

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: amnd1188
created_at: 2022-04-27 21:21:52 IST +0530
updated_at: 2022-04-27 21:21:52 IST +0530
------------------------

This is reproduced.
Actions #4

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: amnd1188
created_at: 2022-08-16 14:05:48 IST +0530
updated_at: 2022-08-16 14:05:48 IST +0530
------------------------

Still reproducing the issue
Actions #5

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: inosh
created_at: 2022-09-08 09:18:22 IST +0530
updated_at: 2022-09-08 09:18:22 IST +0530
------------------------

assigned to @navodzoysa
Actions #6

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: Pahansith
created_at: 2022-10-11 07:35:51 IST +0530
updated_at: 2022-10-11 07:35:51 IST +0530
------------------------

assigned to @vigneshan and unassigned @navodzoysa
Actions #7

Updated by Entgra Admin over 1 year ago

From Gitlab
------------------------
author: amnd1188
created_at: 2022-10-18 13:32:59 IST +0530
updated_at: 2022-10-18 13:32:59 IST +0530
------------------------

Cannot enroll the device even though the correct credentials were given.

!(2610_note_img)!

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