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Bug #11812

Updated by Arshana Atapattu 3 months ago

*Environment details* 
 Staging server(620) 


 *Prerequisites* 
 Device that enrolled as KIOSK 
 device that enrolled as Google work profile or fully managed  
 COPE enrolled device(not a must) 



 *Steps* 
 Go to app store 
 Click on the app 
 Click on the subscribe button 
 Click on install 
 Click on search field 
 Click on Ownership and select cosu(Kiosk) or Fully managed 
 search 

 same as for uninstall table 

 *Note: Please refer the video for the video guide. [1]* 
 Video is attached to the file section of the ticket. 


 *Description* 
 There are only 2 types of device types(BYOD/COPE). 
 When enrolling as Kiosk or fully managed these are marked as COPE and google work profile is marked as BYOD. 

 Due to this when searched by other than BYOD and COPE devices, that search does not return any values [2]. 

 *Result* 
 Cannot search with other device types except BYOD and COPE 

 [2] 
 !Screenshot%20from%202024-08-21%2014-31-43.png! 

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