Bug #11812
Updated by Arshana Atapattu 3 months ago
*Environment details*
Staging server(620)
*Prerequisites*
Device that enrolled as KIOSK
device that enrolled as Google work profile or fully managed
COPE enrolled device(not a must)
*Steps*
Go to app store
Click on the app
Click on the subscribe button
Click on install
Click on search field
Click on Ownership and select cosu(Kiosk) or Fully managed
search
same as for uninstall table
*Note: Please refer the video for the video guide. [1]*
Video is attached to the file section of the ticket.
*Description*
There are only 2 types of device types(BYOD/COPE).
When enrolling as Kiosk or fully managed these are marked as COPE and google work profile is marked as BYOD.
Due to this when searched by other than BYOD and COPE devices, that search does not return any values [2].
*What fix need to do: Remove other device types except for BYOD and COPE.*
Dot this in both install and uninstall tables
*Result*
Cannot search with other device types except BYOD and COPE
[2]
!Screenshot%20from%202024-08-21%2014-31-43.png!