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Improvement #10304

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Task #12671: Improvements to wipe device functionality

Improvement to Windows wipe operation handling

Added by Navod Zoysa almost 2 years ago. Updated 4 days ago.

Status:
Testing
Priority:
Medium
Assignee:
Thilina Sandaruwan
Start date:
24/04/2025
Due date:
04/06/2025 (2 days late)
% Done:

90%

Estimated time:
20:00 h
Device Type:
Windows
Component:
Device Management
Type:
Windows
QA Start Time:
QA Due Time:
QA Estimated Time(Hours):

Description

With the current implementation after the wipe command is sent to the device, the server does not receive any response whether the command was accepted or not. Due to this the operation is changed from pending state to completed without checking for a device response and then the device will be disenrolled.

In the future it would be ideal to find a way to guarantee that the wipe command was successfully triggered and to add different options to wipe i.e wipe device without removing user data [1]

[1] RemoteWipe CSP - https://learn.microsoft.com/en-us/windows/client-management/mdm/remotewipe-csp#dowipe

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