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Bug #10629

open

Kiosk enrollment not working in super tenant

Added by Arshana Atapattu 9 months ago. Updated 29 days ago.

Status:
On hold
Priority:
Critical
Assignee:
Sandaru Daminda
Start date:
27/09/2024
Due date:
30/09/2024 (30 days late)
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Android

Description

Environment details
6.0.1 server

Prerequisites
none

Steps
try to enroll a kiosk with QR through Agent

Description
In super tenant the device was not enrolled in super tenant. it was worked with sub tenants.
This is working in both tenants as Kiosk QR after factory reset.

Error log [1]

Result

[1]
"come to a black screen and doesnt proceed further

TID: [-1234] [] [2024-01-23 12:28:23,447] INFO {org.apache.synapse.mediators.builtin.LogMediator} - {api:admin--Android-Mutual-SSL-Device-Management} STATUS = Executing default 'fault' sequence, ERROR_CODE = null, ERROR_MESSAGE = null"

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