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Bug #11195

open

Task #12351: Google Android Enterprise Applications

Cannot uninstall Google enterprise app via app store

Added by Arshana Atapattu about 1 year ago. Updated 5 days ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
05/08/2024
Due date:
09/08/2024 (about 10 months late)
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform
QA Start Time:
QA Due Time:
QA Estimated Time(Hours):

Description

Environment details
Staging server(6.1.0)

Prerequisites
Android Enterprise app
Cope enrolled device

Steps
install the android enterprise app on the device

Description
Cannot uninstall android enterprise app via app store
When send uninstall command from app store [1], on the device side it doesn't receive a uninstall operation.
Note: this is after the uninstall was triggered, on the device operation log [2] there were no such uninstall operation.

Result
The android enterprise app didn't uninstall on the device

[1]
[1]

[2]
[2]

Files

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Screenshot from 2024-05-16 16-08-09.png (154 KB) Screenshot from 2024-05-16 16-08-09.png [1] Arshana Atapattu, 16/05/2024 10:47 AM
Screenshot from 2024-05-16 16-08-21.png (66.6 KB) Screenshot from 2024-05-16 16-08-21.png [2] Arshana Atapattu, 16/05/2024 10:47 AM
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 #1

Updated by Thilina Sandaruwan 11 months ago

  • Parent task set to #11611
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 #2

Updated by Lasantha Dharmakeerthi 11 months ago

  • Project changed from Backlog to product-uem 6.2.0 GA
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 #3

Updated by Lasantha Dharmakeerthi 11 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
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 #4

Updated by Sandaru Daminda 10 months ago

  • Assignee set to Kavin Prathaban
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 #5

Updated by Sandaru Daminda 10 months ago

  • Due date set to 09/08/2024
  • Start date changed from 16/05/2024 to 05/08/2024
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 #6

Updated by Sandaru Daminda 10 months ago

  • Assignee deleted (Kavin Prathaban)
  • Type changed from Android to Platform
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 #7

Updated by Rajitha Kumara 9 months ago

  • Subject changed from Cannot uninstall Android enterprise app via app store to Cannot uninstall Google enterprise app via app store
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 #8

Updated by Rajitha Kumara 7 months ago

  • Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
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 #9

Updated by Rajitha Kumara 6 months ago

  • Parent task changed from #11611 to #12351
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