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Bug #12117

closed

Task #12114: Remote session file sharing issues

Refresh button is not working in file sharing in remote session

Added by Arshana Atapattu 5 months ago. Updated about 1 month ago.

Status:
Closed
Priority:
High
Assignee:
-
Start date:
23/01/2025
Due date:
27/01/2025
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Android

Description

Environment details
620 staging server

Prerequisites
Enrolled android device

Steps
Go to Remote session in single device view
go to file system and start a session
add some file in the device(ex: add some file in download folder)
click on refresh in file view.
Note: Refer the video [1]

Description
the refresh button on device side(left side)is not working.
but the refresh button on server files side is working.
No error in carbon log

Result
Refresh button is not working


Files

vokoscreen-2024-10-22_13-47-36.mkv (327 KB) vokoscreen-2024-10-22_13-47-36.mkv [1] Arshana Atapattu, 22/10/2024 08:19 AM
Actions #1

Updated by Oshani Silva 5 months ago

  • Type changed from UI to Android

The actual issue that needs to be fixed here is that the newly added files of the device side is not being sent with the file response payload. Below PR is to add the spinning when the get file system action is triggered from the UI.

https://repository.entgra.net/proprietary/emm-proprietary-plugins/pulls/665

Actions #2

Updated by Rajitha Kumara 4 months ago

  • Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
Actions #3

Updated by Sandaru Daminda 4 months ago

  • Due date set to 19/12/2024
  • Start date changed from 22/10/2024 to 14/11/2024
Actions #4

Updated by Sandaru Daminda 4 months ago

  • Due date changed from 19/12/2024 to 19/11/2024
Actions #5

Updated by Sandaru Daminda about 2 months ago

  • Due date changed from 19/11/2024 to 27/01/2025
  • Start date changed from 14/11/2024 to 24/01/2025
Actions #6

Updated by Sandaru Daminda about 2 months ago

  • Start date changed from 24/01/2025 to 23/01/2025
Actions #7

Updated by Arshana Atapattu about 2 months ago

  • Status changed from New to QA Accept

Now working

Actions #8

Updated by Arshana Atapattu about 2 months ago

  • Status changed from QA Accept to Closed

Closing due to QA accept

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