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Bug #12889

open

File Transfer operation is not working

Added by Viranga Gunarathna 3 months ago. Updated about 1 month ago.

Status:
New
Priority:
Critical
Assignee:
Sandaru Daminda
Start date:
11/04/2025
Due date:
% Done:

0%

Estimated time:
5:00 h
Device Type:
Android
Component:
Type:
Android
QA Start Time:
QA Due Time:
QA Estimated Time(Hours):

Description

Environment details
Staging server 6.4.0

Prerequisites
Enroll a device

Steps
1. Go to single device view
2. Trigger "File Transfer" operation to transfer file to device [1]

Description
Operation for "FILE_UPLOAD_TO_THE_DEVICE" fails and the operation log shows the following error [2]
app?fileName=io.entgra.proprietary.android.agent.snapshot-mssl-4.05.00.19-20250411.072757-1.apk upload failed. Error :- open failed: EPERM (Operation not permitted)

[1]

[2]

Files

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clipboard-202504111820-qeppy.png (68.1 KB) clipboard-202504111820-qeppy.png Viranga Gunarathna, 11/04/2025 12:50 PM
clipboard-202504111829-6cjll.png (36.7 KB) clipboard-202504111829-6cjll.png Viranga Gunarathna, 11/04/2025 12:59 PM
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