Bug #13208
Updated by Arshana Atapattu 4 days ago
*Environment details* 6.4.0 server *Prerequisites* Fresh tenant COPE/KIOSK settings should be empty [1] *Steps* go to "Enroll Device" page fill the form click on "Generate QR" button *Description* Currently when user didnt configure configs(only matter when user tick or not tick MSSL field), it will show an error [2], error, no front end or backend errors [4]. [2]. Ideally when user didnt configure COPE/Kiosk in platform configs and try to generate a QR code, it should show a warning message indicating that configs are not configured [3]. Note: when user tick and save "Authentication Type" as MSSL(from COPE/KIOSK platform onfiguration [1]) even once, this issue get resolved. check if there is any flag or saving some meta info. *Result* [4]TID: [api/device-mgt/android/v1.0] [2025-06-02 10:24:46,028] ERROR {io.entgra.proprietary.uem.platform.android.core.impl.AndroidCommonServiceImpl} - Couldn't get a access token for user admin [1] !Screenshot%20from%202025-05-08%2009-35-41.png! [2] !Screenshot%20from%202025-05-08%2009-43-06.png! [3] !Screenshot%20from%202025-05-08%2010-13-23.png!