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Bug #10629
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Kiosk enrollment not working in super tenant
Start date:
27/09/2024
Due date:
30/09/2024 (54 days late)
% Done:
0%
Estimated time:
Device Type:
Component:
Type:
Android
Description
Environment details
6.0.1 server
Prerequisites
none
Steps
try to enroll a kiosk with QR through Agent
Description
In super tenant the device was not enrolled in super tenant. it was worked with sub tenants.
This is working in both tenants as Kiosk QR after factory reset.
Error log [1]
Result
[1]
"come to a black screen and doesnt proceed further
TID: [-1234] [] [2024-01-23 12:28:23,447] INFO {org.apache.synapse.mediators.builtin.LogMediator} - {api:admin--Android-Mutual-SSL-Device-Management} STATUS = Executing default 'fault' sequence, ERROR_CODE = null, ERROR_MESSAGE = null"
Updated by Viranga Gunarathna 9 months ago
- Project changed from product-uem 6.1.0 GA to Backlog
Updated by Arshana Atapattu 7 months ago
- Project changed from Backlog to product-uem 6.2.0 GA
- Subject changed from Kiosk enrollment to Kiosk enrollment not working in super tenant
- Priority changed from High to Critical
Updated by Sandaru Daminda 6 months ago
- Due date set to 27/05/2024
- Start date changed from 07/02/2024 to 22/05/2024
Updated by Sandaru Daminda 6 months ago
- Due date changed from 27/05/2024 to 04/06/2024
Updated by Sandaru Daminda 6 months ago
Tried to reproduce it with Google Pixel and Xiaomi devices and the issue did not reproduce.
Need to check the exact device.
Updated by Thilina Sandaruwan 5 months ago
- Project changed from product-uem 6.2.0 GA to Backlog
Updated by Sandaru Daminda 4 months ago
- Project changed from Backlog to product-uem 6.3.0 GA
- Due date changed from 04/06/2024 to 09/09/2024
- Start date changed from 22/05/2024 to 04/09/2024
Updated by Sandaru Daminda 2 months ago
- Due date changed from 09/09/2024 to 30/09/2024
- Start date changed from 04/09/2024 to 27/09/2024
Updated by Inosh Perara about 2 months ago
- Project changed from product-uem 6.3.0 GA to Backlog
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