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Bug #11537

open

Remote touch is not picking every click on device display - Some of the inputs are missing

Added by Arshana Atapattu over 1 year ago. Updated 5 months ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
27/08/2024
Due date:
03/09/2024 (about 14 months late)
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
UI
QA Start Time:
QA Due Time:
QA Estimated Time(Hours):

Description

Environment details
Staging server(610)
Agent: 4.05.00.14

Prerequisites
enrolled device

Steps
screen share(testing remote touch)
open dialer pad
stat clicking on numbers

Description
when clicking on device display(remote share) some of the numbers are not picked [1]
Cannot search something in google chrome as clicking(mouse click) via phone keyboard takes quite time(bad user experience).
Please refer the video for more clarification.

Result
when clicking on device display(remote share) some of the numbers are not picked

Files

vokoscreen-2023-09-13_23-45-32.mkv (339 KB) vokoscreen-2023-09-13_23-45-32.mkv [1] Arshana Atapattu, 11/07/2024 10:14 AM
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 #1

Updated by Arshana Atapattu over 1 year ago

  • Description updated (diff)
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 #2

Updated by Arshana Atapattu over 1 year ago

  • Priority changed from None to High
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 #3

Updated by Sandaru Daminda over 1 year ago

  • Project changed from Backlog to product-uem 6.3.0 GA
  • Assignee set to Kavin Prathaban
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 #4

Updated by Sandaru Daminda over 1 year ago

  • Due date set to 03/09/2024
  • Start date changed from 11/07/2024 to 27/08/2024
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 #5

Updated by Inosh Perara about 1 year ago

  • Type changed from Android to UI
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 #6

Updated by Rajitha Kumara about 1 year ago

  • Assignee changed from Kavin Prathaban to Oshani Silva
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 #7

Updated by Lasantha Dharmakeerthi about 1 year ago

  • Assignee changed from Oshani Silva to Thasleem Sulaiman
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 #8

Updated by Rajitha Kumara about 1 year ago

  • Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
  • Assignee deleted (Thasleem Sulaiman)
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 #9

Updated by Oshani Silva 11 months ago

  • Project changed from product-uem 7.0.0 GA to product-uem 7.1.0 GA
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 #10

Updated by Arshana Atapattu 9 months ago

  • Project changed from product-uem 7.1.0 GA to product-uem 7.0.0 GA
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 #11

Updated by Subodhinie chathurajika 5 months ago

  • Project changed from product-uem 7.0.0 GA to product-uem 7.1.0 GA
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 #12

Updated by Arshana Atapattu 5 months ago

  • Project changed from product-uem 7.1.0 GA to product-uem 7.0.0 GA
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 #13

Updated by Arshana Atapattu 5 months ago

  • Project changed from product-uem 7.0.0 GA to product-uem 7.1.0 GA
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 #14

Updated by Arshana Atapattu 5 months ago

  • Project changed from product-uem 7.1.0 GA to product-uem 7.0.0 GA
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