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Bug #11576

open

When screen sharing windows device, the APPX(Windows agent) app need to be in foreground(visible in desktop)

Added by Arshana Atapattu 4 months ago. Updated 2 months ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
16/07/2024
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Windows

Description

Environment details
Staging server(610)

Prerequisites
Enrolled windows device

Steps
initiate remote screen share on windows device.

Description
The Entgra Windows Agent(APPX) need to be in foreground [1] of the windows device.
otherwise (if the agent is background) screen share will freeze.

Result

[1]
[1]

Files

Screenshot from 2024-07-16 17-19-48.png (824 KB) Screenshot from 2024-07-16 17-19-48.png [1] Arshana Atapattu, 16/07/2024 12:29 PM
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