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Bug #11647

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product-uem 6.3.0 GA - Task #11611: Issues identified in Product-UEM 6.2.0 testing process

When triggering a Android enterprise app installation, it shows app was installed even if the device was inactive

Added by Arshana Atapattu 3 months ago. Updated 18 days ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
15/08/2024
Due date:
26/08/2024 (42 days late)
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server(620)

Prerequisites
Enrolled COPE device
Created Android Enterprise App

Steps
  1. Go to android enterprise app
  2. install the app on the device( select a inactive device - > u could use a dummy device or disconnect the device from any networks(internet))
  3. go to the subscription details of the app, see that the device is there with completed status.
  4. select the device(go to the single device page) and check the operation log.
  5. Note that there are no operation was added for the app installation.
    Refer the video [1]
    Video is attached to the file section.

Description
Since the device is inactive(device was resetted while it was enrolled to MDM) there is no way that operation could be completed.
This operation is showed completed as soon as the installation operation is triggered.

Also the install operation has not been received by the device side
Refer the video [1]
Video is attached to the file section.

Need to fix this.

Result
Refer the video [1]


Files

vokoscreen-2024-07-23_02-56-43.mkv (2.43 MB) vokoscreen-2024-07-23_02-56-43.mkv [1] Arshana Atapattu, 23/07/2024 07:54 AM
Actions #1

Updated by Lasantha Dharmakeerthi 3 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
  • Parent task set to #11611
Actions #2

Updated by Pahansith Gunathilake 2 months ago

  • Due date set to 26/08/2024
  • Start date changed from 23/07/2024 to 15/08/2024
Actions #3

Updated by Rajitha Kumara 18 days ago

  • Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
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