Bug #11849
closed
Task #11847: APIM 420 related bugs and improvements
Cannot load windows policy create UI
Added by Arshana Atapattu 3 months ago. Updated 2 months ago.
100%
Description
Environment details
620 sever with apim changes
Prerequisites
none
Steps
Click on the create + button
Click on "policy" from the drop down
click on the windows icon
Description
When click on windows policy icon it shows a error [1]. does not load the windows policy UI after that.
No backend error.
Shows a error notification. But the network call returns 200 status [1].
Result
[1]
Files
| Screenshot from 2024-08-29 18-34-52.png (381 KB) Screenshot from 2024-08-29 18-34-52.png | [1] | Arshana Atapattu, 29/08/2024 01:07 PM |
Updated by Rajitha Kumara 2 months ago
- Assignee set to Thilina Sandaruwan
- Type changed from UI to Windows
Updated by Thilina Sandaruwan 2 months ago
- Status changed from New to QA
- % Done changed from 0 to 100
Updated by Arshana Atapattu 2 months ago
- Status changed from QA to Needs Improvement
cannot create admx policy
Error log: [2]
[2]
[2024-09-23 17:58:02,423] ERROR - [CXFServlet] Servlet.service() for servlet [CXFServlet] in context with path [/api/device-mgt/v1.0] threw exception
java.lang.NullPointerException: null
at io.entgra.device.mgt.core.policy.mgt.core.mgt.impl.PolicyManagerImpl.getDeviceGroupNames(PolicyManagerImpl.java:1348) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.policy.mgt.core.mgt.impl.PolicyManagerImpl.buildPolicyList(PolicyManagerImpl.java:1463) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.policy.mgt.core.mgt.impl.PolicyManagerImpl.getPolicies(PolicyManagerImpl.java:904) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.policy.mgt.core.cache.impl.PolicyCacheManagerImpl.updateCache(PolicyCacheManagerImpl.java:227) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.policy.mgt.core.cache.impl.PolicyCacheManagerImpl.getAllPolicies(PolicyCacheManagerImpl.java:79) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.policy.mgt.core.impl.PolicyAdministratorPointImpl.getPolicies(PolicyAdministratorPointImpl.java:226) ~[io.entgra.device.mgt.core.policy.mgt.core_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.device.mgt.api.jaxrs.service.impl.PolicyManagementServiceImpl.getPolicies(PolicyManagementServiceImpl.java:186) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) ~[?:?]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) ~[?:?]
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[?:?]
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[?:?]
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doGet(AbstractHTTPServlet.java:222) ~[?:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:529) ~[tomcat-servlet-api_9.0.85.wso2v1.jar:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at io.entgra.device.mgt.core.device.mgt.api.jaxrs.ApiOriginFilter.doFilter(ApiOriginFilter.java:32) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) ~[org.wso2.carbon.ui_4.8.1.13.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165) ~[org.wso2.carbon.identity.authz.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118) ~[org.wso2.carbon.identity.auth.valve_1.7.1.2.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.processRequest(WebappAuthenticationValve.java:301) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:178) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat_9.0.85.wso2v1.jar:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
Updated by Arshana Atapattu 2 months ago
- Status changed from Needs Improvement to QA Accept
Arshana Atapattu wrote in #note-3:
cannot create admx policy
Error log: [2]
This was due to a sql issue.
SQL server was setup as ------------------------------
| @@global.transaction_ISOLATION |------------------------------
| REPEATABLE-READ |------------------------------
changed to "READ COMMITTED"
SET GLOBAL TRANSACTION ISOLATION LEVEL READ COMMITTED;
Initial fix was working
Updated by Arshana Atapattu 2 months ago
- Status changed from QA Accept to Closed
Closed due to QA accept