PRODUCT IOTS » product-uem 6.3.0 GA

Environment details
620 pack after apim 420

Prerequisites
a sub tenant(probably)

Steps
work on the pack few times. create tenant and login from them as well.
in the sub tenants login to all app publisher and app store as well.

Description
After using the server a while, was not able to login to app publisher. in the UI it shows 500 error [1]

in the carbon log it shows this error: [2]

use db_dump to recreate issue easily. This dump is from a local pack. therefore it is possible to use(access to sub tenants) it in other local machines as well.
Note: db_dump is attached with the ticket [3].

Currently in that pack there is only 1 tenant. but earlier there was 2,3 tenants and some were deleted.

Result

[1]

[2]
[2024-09-24 17:32:44,354] ERROR - APIManagementProviderServiceImpl Found more than one application for application name: publisher
[2024-09-24 17:32:44,354] ERROR - ApiApplicationRegistrationServiceImpl Error occurred while registering an application with apis 'analytics_management,application_management,device_management,subscription_management,review_management'
io.entgra.device.mgt.core.apimgt.application.extension.exception.APIManagerException: Found more than one application for application name: publisher
at io.entgra.device.mgt.core.apimgt.application.extension.APIManagementProviderServiceImpl.generateAndRetrieveApplicationKeys(APIManagementProviderServiceImpl.java:174) ~[io.entgra.device.mgt.core.apimgt.application.extension_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.apimgt.application.extension.api.ApiApplicationRegistrationServiceImpl.register(ApiApplicationRegistrationServiceImpl.java:111) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) ~[?:?]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) ~[?:?]
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[?:?]
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[?:?]
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217) ~[?:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:555) ~[tomcat-servlet-api_9.0.85.wso2v1.jar:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at io.entgra.device.mgt.core.apimgt.application.extension.api.filter.ApiPermissionFilter.doFilter(ApiPermissionFilter.java:83) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) ~[org.wso2.carbon.ui_4.8.1.13.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165) ~[org.wso2.carbon.identity.authz.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118) ~[org.wso2.carbon.identity.auth.valve_1.7.1.2.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.processRequest(WebappAuthenticationValve.java:301) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:178) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat_9.0.85.wso2v1.jar:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
[2024-09-24 17:32:44,358] ERROR - [CXFServlet] Servlet.service() for servlet [CXFServlet] in context with path [/api-key-management] threw exception
com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BOOLEAN at line 1 column 6 path $
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:270) ~[com.google.gson_2.9.1.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:1058) ~[com.google.gson_2.9.1.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:1016) ~[com.google.gson_2.9.1.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:959) ~[com.google.gson_2.9.1.jar:?]
at com.google.gson.Gson.fromJson(Gson.java:927) ~[com.google.gson_2.9.1.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.service.KeyMgtServiceImpl.createOauthApplication(KeyMgtServiceImpl.java:354) ~[io.entgra.device.mgt.core.apimgt.keymgt.extension_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.service.KeyMgtServiceImpl.dynamicClientRegistration(KeyMgtServiceImpl.java:107) ~[io.entgra.device.mgt.core.apimgt.keymgt.extension_5.2.4.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.apimgt.keymgt.extension.api.KeyManagerServiceImpl.dynamicClientRegistration(KeyManagerServiceImpl.java:49) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[?:?]
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) ~[?:?]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[?:?]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) ~[?:?]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) ~[?:?]
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[?:?]
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[?:?]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[?:?]
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) ~[?:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217) ~[?:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:555) ~[tomcat-servlet-api_9.0.85.wso2v1.jar:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) ~[?:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) ~[org.wso2.carbon.ui_4.8.1.13.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116) ~[org.wso2.carbon.identity.context.rewrite.valve_1.7.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165) ~[org.wso2.carbon.identity.authz.valve_1.7.1.jar:?]
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118) ~[org.wso2.carbon.identity.auth.valve_1.7.1.2.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:86) ~[io.entgra.device.mgt.core.webapp.authenticator.framework_5.2.4.SNAPSHOT.jar:?]
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137) ~[org.wso2.carbon.tomcat.ext_4.8.1.jar:?]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat_9.0.85.wso2v1.jar:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat_9.0.85.wso2v1.jar:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
Caused by: java.lang.IllegalStateException: Expected BEGIN_OBJECT but was BOOLEAN at line 1 column 6 path $
at com.google.gson.stream.JsonReader.beginObject(JsonReader.java:395) ~[com.google.gson_2.9.1.jar:?]
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory$Adapter.read(ReflectiveTypeAdapterFactory.java:259) ~[com.google.gson_2.9.1.jar:?]
... 69 more