Bug #12115
openBug #12114: Remote session file sharing issues
Files get corrupted while copying and error while copying in remote session file share
0%
Description
Environment details
620 staging server
Prerequisites
Enrolled device
ftp server: refer -> https://dlptest.com/ftp-test/
Steps
start a remote session
copy a file from device or ftp server
jpg files didnt corrupted.
ZIP files, pdf and txt files got corrupted.
Try with a little bigger files.
Description
Issue 1
Files getting corrupted while copying(try to open them after copying to device).
File sizes are also different. sometimes file size is shown as 0byte.
Issue 2
in super tenant copying is working fine.
but in sub tenant sometimes file copying is not working.
When try to copy it says msg payload cannot be parsed [1]
both super and sub tenant devices were COPE enrolled devices
There is nothing in the logs or network tab.
Result
Corrupted files.
and sometimes error when try to copy files.
[1]
Files
Updated by Rajitha Kumara 22 days ago
- Project changed from product-uem 6.3.0 GA to product-uem 7.0.0 GA
Updated by Arshana Atapattu 21 days ago
- File Screenshot from 2024-10-31 10-25-23.png Screenshot from 2024-10-31 10-25-23.png added
- Description updated (diff)
Updated by Arshana Atapattu 21 days ago
- Subject changed from Files get corrupted while copying in remote session file share to Files get corrupted while copying and error while copying in remote session file share
Updated by Sandaru Daminda 16 days ago
- Due date set to 19/11/2024
- Start date changed from 22/10/2024 to 14/11/2024