Bug #12115
Updated by Arshana Atapattu 22 days ago
*Environment details* 620 staging server *Prerequisites* Enrolled device ftp server: refer -> https://dlptest.com/ftp-test/ *Steps* start a remote session copy a file from device or ftp server jpg files didnt corrupted. ZIP files, pdf and txt files got corrupted. Try with a little bigger files. *Description* *Issue 1* Files getting corrupted while copying(try to open them after copying to device). copying. File sizes are also different. sometimes file size is shown as 0byte. *Issue 2* in super tenant copying is working fine. but in sub tenant sometimes file copying is not working. When try to copy it says msg payload cannot be parsed [1] both super and sub tenant devices were COPE enrolled devices There is nothing in the logs or network tab. *Result* Corrupted files. and sometimes error when try to copy files. [1] !Screenshot%20from%202024-10-31%2010-25-23.png!