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Bug #12910

open

Getting log out when logged in using same user in multiple browser instances

Added by Arshana Atapattu 14 days ago. Updated 9 days ago.

Status:
QA
Priority:
High
Start date:
21/04/2025
Due date:
21/04/2025 (11 days late)
% Done:

100%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
none

Steps
log in to normal browser(i used chrome) using the user
then log in to private browser using the same user

Hard refresh the normal browser and do some work(like create a user).
then hard refresh the private browser.
next delete the user that was created from the normal browser(without hard refreshing)
when try to delete, user will get logged out.
when hard refresh the normal browser, u can delete the above created user.
Note: Refer the video [1] for more clarification
video is attached in the file section.

Description
user gets logged out when logged in from a normal browser and a private browser using same user [1] [2].

Note: Tried logging with different browsers as well(chrome and firefox). But the issue is still reproducing.

Please refer the video [1]

Result

[1] refer the video (attached in the file section)
[2]
[2]


Files

Actions #1

Updated by Arshana Atapattu 14 days ago

  • Description updated (diff)
Actions #2

Updated by Lasantha Dharmakeerthi 12 days ago

  • Assignee set to Nipuni Kavindya
Actions #3

Updated by Rajitha Kumara 12 days ago

Noticed frequent logouts when the same user is logging from different sessions via different devices. Also there is a issue when logging to the publisher portal. There might be a connection between these scenarios as well.

Actions #4

Updated by Nipuni Kavindya 11 days ago

  • Due date set to 21/04/2025
  • Status changed from New to QA
  • Start date changed from 18/04/2025 to 21/04/2025
  • % Done changed from 0 to 100
Actions #5

Updated by Nipuni Kavindya 9 days ago

https://github.com/entgra-proprietary/product-uem/pull/26

'authorization_code' and 'refresh_token' need to be included in the grant types.

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