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Bug #13322

closed

Message doe not received in hard lock with message

Added by Arshana Atapattu 21 days ago. Updated 12 days ago.

Status:
Closed
Priority:
Medium
Assignee:
Sandaru Daminda
Start date:
03/06/2025
Due date:
% Done:

100%

Estimated time:
Device Type:
Component:
Type:
Android
QA Start Time:
QA Due Time:
QA Estimated Time(Hours):

Description

Environment details
Staging server 6.4.0
Agent version: 4.05.00.19
Device OS version: 14

Prerequisites
COPE enrolled device

Steps
Go to single device view.
Click on "Device Lock" operation
Type a message and tick the "Hard lock enabled"
send the operation to the device [1]

Description
The operation get received to the device. Device also get hard locked.
But in the screen, the message is not shown [2].

Result

[1]
[1]

[2]
[2]

Files

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Screenshot from 2025-06-03 16-47-50.png (93.8 KB) Screenshot from 2025-06-03 16-47-50.png [1] Arshana Atapattu, 03/06/2025 11:27 AM
Screenshot_20250603_084124_Entgra Device Management Agent.jpg (62.1 KB) Screenshot_20250603_084124_Entgra Device Management Agent.jpg [2] Arshana Atapattu, 03/06/2025 11:27 AM
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