Project

General

Profile

Actions

Improvement #9185

closed

Task #11566: Enhance the application subscription and unsubscription details accessing functionality

Retrying the app installation to failed devices in app store

Added by Entgra Admin about 2 years ago. Updated 11 days ago.

Status:
Closed
Priority:
None
Start date:
23/09/2024
Due date:
24/09/2024
% Done:

100%

Estimated time:
0:00 h
Device Type:
Component:
Type:
UI

Description

Description

Add a button for retrying the app installation to failed devices [1]

[1]
[1]

=============================================================================================================

From Gitlab
------------------------
gitlabId --> 1187 https://gitlab.com/entgra/product-iots/-/issues/1187
labels --> Project: Cloud,
assignees -->
created_at --> 2021-11-22 06:43:05 IST +0530
updated_at --> 2021-11-22 06:43:05 IST +0530
------------------------

  1. Description
    These are the suggestions that need to improve the ease of troubleshooting and searching the failed devices.

1. If the device ID names on the list of subscribed devices were clickable, it would be much easier to reach the endpoint management page for each device and check what problem has occurred. Currently, I have to copy-and-paste each ID into the search field in a separate tab.
2. Showing the type of error that has occurred in the installations that failed, directly on the list of devices subscribed to an app.
3. The ability to sort the list of subscribed devices by their status. This way it would be easier to find/count/manage the subset for which the installation has failed.
4. Then, of course, any more advanced way to retry the installation for failed cases (automatically or with a single click, for instance).

  1. Suggested Labels:

Optional comma-separated list of suggested labels. Non-committers can’t assign labels to issues, so this will help issue creators who are not a committer to suggest a possible label

  1. Suggested Assignees:

Optional comma-separated list of suggested team members who should attend the issue. Non-committers can’t assign issues to assignees, so this will help issue creators who are not a committer to suggest possible assignees

  1. Affected Product Version:
  1. OS, DB, other environment details and versions:
  1. Steps to reproduce:
  1. Related Issues:

Files

Actions #1

Updated by Arshana Atapattu over 1 year ago

Actions #2

Updated by Arshana Atapattu about 1 year ago

  • Subject changed from Retrying the app installation to failed devices to Retrying the app installation to failed devices in app store
Actions #3

Updated by Viranga Gunarathna 9 months ago

  • Project changed from 33 to Backlog
Actions #4

Updated by Sandaru Daminda 7 months ago

  • Parent task set to #11081
Actions #5

Updated by Viranga Gunarathna 7 months ago

  • Project changed from Backlog to product-uem 6.2.0 GA
Actions #6

Updated by Viranga Gunarathna 7 months ago

  • Type set to UI
Actions #7

Updated by Pahansith Gunathilake 6 months ago

  • Assignee set to Kavin Prathaban
Actions #8

Updated by Kavin Prathaban 6 months ago

  • Parent task deleted (#11081)
Actions #9

Updated by Viranga Gunarathna 5 months ago

  • Due date set to 01/07/2024
Actions #10

Updated by Lasantha Dharmakeerthi 4 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
  • Parent task set to #11566
Actions #11

Updated by Lasantha Dharmakeerthi 4 months ago

  • Due date deleted (01/07/2024)
  • Start date deleted (22/11/2021)
Actions #12

Updated by Kavin Prathaban 4 months ago

  • Due date set to 05/08/2024
  • Start date set to 31/07/2024
Actions #13

Updated by Oshani Silva 4 months ago

  • Due date changed from 05/08/2024 to 03/09/2024
  • Assignee changed from Kavin Prathaban to Thasleem Sulaiman
  • Start date changed from 31/07/2024 to 29/08/2024
Actions #14

Updated by Oshani Silva 3 months ago

  • Due date changed from 03/09/2024 to 30/08/2024
Actions #15

Updated by Oshani Silva 3 months ago

  • Due date changed from 30/08/2024 to 24/09/2024
  • Assignee changed from Thasleem Sulaiman to Ruwin Dissanayake
  • Start date changed from 29/08/2024 to 23/09/2024
Actions #16

Updated by Arshana Atapattu 2 months ago


1. If the device ID names on the list of subscribed devices were clickable, it would be much easier to reach the endpoint management page for each device and check what problem has occurred. Currently, I have to copy-and-paste each ID into the search field in a separate tab.
2. Showing the type of error that has occurred in the installations that failed, directly on the list of devices subscribed to an app.
3. The ability to sort the list of subscribed devices by their status. This way it would be easier to find/count/manage the subset for which the installation has failed.
4. Then, of course, any more advanced way to retry the installation for failed cases (automatically or with a single click, for instance).

1st, 2nd and 3rd suggestions have been implemented.
Need to implement 4th suggestion.

Current UI:
[1]

Actions #17

Updated by Ruwin Dissanayake 2 months ago

  • % Done changed from 0 to 50
Actions #18

Updated by Ruwin Dissanayake 2 months ago

  • % Done changed from 50 to 100
Actions #20

Updated by Ruwin Dissanayake 2 months ago

  • Status changed from New to QA
Actions #21

Updated by Arshana Atapattu about 2 months ago

  • Status changed from QA to Implementation
Actions #22

Updated by Oshani Silva about 2 months ago

  • Status changed from Implementation to QA
Actions #23

Updated by Arshana Atapattu about 1 month ago

  • Status changed from QA to QA Reject

Devices should removed from error state when a retry operation was triggered. This is not happening in bulk retry operation.
single retry operation is working.

Actions #25

Updated by Arshana Atapattu about 1 month ago

  • Status changed from QA to Implementation
Actions #27

Updated by Arshana Atapattu 11 days ago

  • Status changed from QA to QA Accept
Actions #28

Updated by Arshana Atapattu 11 days ago

  • Status changed from QA Accept to Closed

closing due to QA accept

Actions

Also available in: Atom PDF