Bug #12120
Updated by Arshana Atapattu about 1 month ago
*Environment details* 620 Staging server and local *Prerequisites* Enrolled device enrolled method(except BYOD manual) *Steps* Enroll a device: avoid enrolling in BYOD manual enrollment *Description* The entgra_folder is not visible(not showed) in file systems [1]. In local setup enrolled as a manual BYOD enrollment it works fine/ fodle is showed(last folder name entgra_folder) [2] Success enrollment methods: Local setup -> Manual BYOD(OAuth) Failed(folder didnt showed) methods: Local setup -> Manual COPE(OAuth) Staging server -> QR BYOD(MSSL) Staging server -> QR COPE(MSSL) Staging server -> Manual BYOD(MSSL) Could not find a pattern. *Note:* Note: http/ftp file transfer from device operation was also not working due to entgra_folder was not recognized [3]. Need to fix this as well. root cause could be same(folder not recognized). *Result* entgra_folder is only showed in local setup manual BYOD enrollment. all the other enrollment types did not show entgra_folder in remote session file system. [1] !Screenshot%20from%202024-10-22%2017-32-58.png! [2] !Screenshot%20from%202024-10-22%2017-34-24.png! [3] !Screenshot%20from%202024-10-22%2017-41-30.png!