Bug #12528
Updated by Arshana Atapattu 5 days ago
*Environment details* Staging server 700 *Prerequisites* Enrolled windows device Windows MSI and APPX apps *Steps* Create a MSI app or APPX app try to install it to a device via role or user installations [1] *Description* Tested in a sub tenant and super tenant the issue occurred for both user and role in sub tenant, and for role in super tenant. Cannot trigger a app installation via user or role in windows apps. Error in UI: [2] Error log: [3] Note: there was no pending operations in the device. *Note:* Check all three apps, public, APPX, MSI apps Note: for super tenant this issue came intermittently *Result* [1] !Screenshot%20from%202025-02-06%2010-49-39.png! [2] !Screenshot%20from%202025-02-06%2010-49-47.png! [3] TID: [2] [api/application-mgt-store/v1.0] [2025-02-06 05:23:16,368] ERROR {io.entgra.proprietary.commons.extension.application.mgt.store.api.services.impl.SubscriptionManagementAPIImpl} - All devices in the subscription have pending operations for this application. io.entgra.device.mgt.core.application.mgt.core.exception.BadRequestException: All devices in the subscription have pending operations for this application. at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.validatePendingAppSubscription(SubscriptionManagerImpl.java:725) at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.performActionOnDevices(SubscriptionManagerImpl.java:763) at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.performBulkAppOperation(SubscriptionManagerImpl.java:184) at io.entgra.proprietary.commons.extension.application.mgt.store.api.services.impl.SubscriptionManagementAPIImpl.performBulkAppOperation(SubscriptionManagementAPIImpl.java:140) at jdk.internal.reflect.GeneratedMethodAccessor1627.invoke(Unknown Source) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:555) at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at io.entgra.proprietary.commons.extension.application.mgt.addons.ApiOriginFilter.doFilter(ApiOriginFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:129) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:119) at org.wso2.carbon.identity.context.rewrite.valve.OrganizationContextRewriteValve.invoke(OrganizationContextRewriteValve.java:116) at org.wso2.carbon.tomcat.ext.valves.SameSiteCookieValve.invoke(SameSiteCookieValve.java:38) at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:165) at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:118) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:106) at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.processRequest(WebappAuthenticationValve.java:311) at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:188) at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:67) at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:152) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:63) at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:137) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:834)