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Bug #10477
open
Sometimes newly enrolled devices are not sending the serial in the payload
Start date:
19/12/2023
Due date:
% Done:
0%
Estimated time:
Device Type:
Component:
Type:
Android
Description
Description
Environment details
520 server
Prerequisites
Newly enrolled device
Steps
Enroll a device in COPE
Let it sync multiple times
check for serial number
Description
When a device was enrolled, that device should show the serial number. But in this case that serial number is not shown, it is shown as "unknown".
Serial number is coming with device info, but not shown in UI.
After dis-enrolling and re-enrolling the same device, Serial number appears without an issue.
Result
Serial number is shown as "unknown".
In the payload sent to the /enroll endpoint serial number inside property object is missing sometimes which needs to be checked
A UI fix have been given in the below ticket
Updated by Oshani Silva 11 months ago
- Project changed from product-uem 6.0.0 GA to product-uem 6.1.0 GA
Updated by Viranga Gunarathna 9 months ago
- Project changed from product-uem 6.1.0 GA to Backlog
Updated by Viranga Gunarathna 9 months ago
- Project changed from Backlog to product-uem 6.1.0 GA
- Type set to Android
Updated by Arshana Atapattu 9 months ago
- Project changed from product-uem 6.1.0 GA to Backlog
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