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Bug #12585

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Bug #12583: Grafana related issues

Incorrect statistics in Device vendors in grafana

Added by Arshana Atapattu about 2 months ago. Updated about 2 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
11/02/2025
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Platform

Description

Environment details
Staging server 6.4.0

Prerequisites
Setup grafana
couple of enrolled devices
some should be in removed state.
both android and windows devices

Steps
go to dashboad: https://uem.mgt.entgra.net/endpoint-mgt/dashboard
Check "Device vendors".

Description
There are 6 devices in the all device page [1].
but in the device vendors it shows only 4 devices [2]

Added DB dump of the staging server: [3]

Note: In "Device hardware" analytics, both charts are incorrect [4]
https://uem.mgt.entgra.net/endpoint-mgt/analytics/device-hardware
Device Vendors (Top 10)
Device Models (Top 10) [4]

Result

[1]
[1]

[2]
[2]

[3]
Db dump [3]
find the db dump in the file section

[4]
[4]


Files

db_dump.zip (14 MB) db_dump.zip [3] Arshana Atapattu, 11/02/2025 11:42 AM
Screenshot from 2025-02-11 17-18-30.png (39.6 KB) Screenshot from 2025-02-11 17-18-30.png Arshana Atapattu, 11/02/2025 11:50 AM
Screenshot from 2025-02-11 17-18-30.png (39.6 KB) Screenshot from 2025-02-11 17-18-30.png [2] Arshana Atapattu, 11/02/2025 11:51 AM
Screenshot from 2025-02-11 17-21-21.png (19.6 KB) Screenshot from 2025-02-11 17-21-21.png [1] Arshana Atapattu, 11/02/2025 11:51 AM
Screenshot from 2025-02-11 17-37-04.png (93 KB) Screenshot from 2025-02-11 17-37-04.png [4] Arshana Atapattu, 11/02/2025 12:08 PM
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